Shipping information

For UK orders under 2kg – Royal Mail 1st Class

For UK orders over 2kg – Parcelforce

For International orders under 700g – Royal Mail

For International orders over 2kg – Hermes

Once your order has been shipped, you will receive an email with your tracking and shipping information. Simply click on the link in the email or select the ‘track order’ option here and enter your order number and email address or sign into your account.

UK  1st class 1-2 days

UK 2nd class 3 days

International 7 business days

Items are posted the same day or day after payment is made.

Payment information

We gladly accept Visa and MasterCard. If your card has been issued outside the U.S. or Canada, please note that your order may need additional verification before it can be processed. Unfortunately, we cannot accept COD orders and all orders must be paid in full once submitted online.

We do our best to provide accuracy in the pricing and other product information displayed on our website, but mistakes sometimes happen. In such cases, myjilbab expressly reserves the right not to honor pricing errors found on this website when accepting an online order. If an error occurs, we’ll let you know and cancel the order. Any authorized payments for that order will be immediately refunded. If you find an error once your order is delivered, please contact our Customer Care team or refer to our return policy.

We use your info to fulfil your order accurately and quickly and to improve your shopping experience. We respect your privacy and never share this information with anyone, except in connection with your order. If you want to know more, take a look at our Private Policy.

Orders and returns

Click on a Product Photo or Product Name to see more detailed information. To place your order, choose the specification you want and enter the quantity, and click ‘Buy Now’.

Please enter the required information such as Delivery Address, Quantity Type etc. Before clicking “Place Order”, please check your Order Details carefully. If you want to add a new Delivery Address, click ” Add a new address”. If you want to edit a current Delivery Address, click ‘Edit this address’. After confirming your Order, you will be automatically taken to the Payment page.

Go to Your Orders. Click Cancel Items. Note: Select the checkbox next to each item you wish to remove from the order. If you want to cancel the entire order, select all of the items. Click Cancel checked items when finished.

Yes we offer a 14 day return policy (postage non refundable).
Items must be returned in the same condition they were sold.

Product Information

Sheen jilbabs are made from a very lightweight silky crepe.
Superluxe jilbabs are made from a different type of luxury, lightweight  crepe.
Matte jilbabs are a slightly heavier crepe but still lightweight.

All our jilbabs and khimars are free size and suitable for all, but if you are not sure please email us.

* kimono style is suitable up to and including a uk size 14

All our items are very breathable and lightweight and perfect for summer.

Any unanswered questions?